Shipping & returns

Domestic Shipping:

• Shipping charges vary based on the customer shipping addresss/city and total order weight.
• Please allow 1-2 working days for your order to be dispatched by the Seller.
• Rural domestic addresses require one or more additional days to deliver.
• The orders cannot be shipped to PO boxes or military addresses.
• Orders requiring engraving or any customization will require additional time.

International Shipping

• We do not offer International Shipping at the moment.

Tracking:

An E-mail containing your package tracking information will be sent to you when your shipment has been dispatched. Please mail us at info@penpustak.com in case of any questions.

To cancel your order, you will have to get in touch with our Customer Support Team by sending an email to info@penpustak.com , stating your Order Number.

If a non-delivery or late delivery occurs due to a mistake by the User (i.e. wrong or incomplete name or address or recipient not available or any other related reason) any extra cost spent by PenPustak for re-delivery shall be claimed from the User.